Global Capability Center (GCC)

A strategic enterprise engine delivering innovation, scale, governance, and operational excellence across technology, business, and digital transformation.

Strategic Core

GCC Vision & Business Strategy

The GCC operates as a Global Value Hub, not a delivery factory. It aligns enterprise strategy, innovation, and execution while accelerating speed-to-market.

Strategic Pillars

  • Enterprise Alignment: Direct mapping to corporate OKRs and digital agenda.
  • Value Realization: Measurable outcomes beyond cost arbitrage.
  • Talent Flywheel: Build, retain, and scale niche engineering capabilities.
  • Innovation at Scale: Continuous experimentation and incubation.
Technology Excellence

AI, Data & Modern Engineering

The GCC is the enterprise nucleus for AI, Cloud, Data, and Automation, enabling product-centric and platform-driven delivery models.

Core Capabilities

  • AI & GenAI: Applied AI, copilots, agentic workflows.
  • Data Platforms: Lakehouse, real-time analytics, data products.
  • Cloud Engineering: Multi-cloud, Kubernetes, platform engineering.
  • Automation: DevSecOps, CI/CD, AIOps, hyperautomation.
Financial Discipline

FinOps & Cost Optimization

Embedding financial accountability into engineering and cloud operations, ensuring innovation scales sustainably.

FinOps Controls

  • Cost Transparency: Real-time cloud and AI spend visibility.
  • Unit Economics: Cost per product, per feature, per customer.
  • Optimization: Rightsizing, reserved instances, workload efficiency.
  • Chargeback: Business-aligned cost allocation models.
Engineering Foundation

Architecture, Design & Solutions

Establishing strong architectural guardrails while enabling autonomy, speed, and composable solution design.

Architecture Domains

  • Enterprise Architecture: Domain-driven, event-based systems.
  • Solution Design: API-first, microservices, modular platforms.
  • UX & Design: Human-centered and accessibility-first design.
  • Reference Patterns: Reusable blueprints and accelerators.
Risk & Trust

Security & Compliance

Security is embedded by design across platforms, applications, data, and AI systems.

Security Framework

  • Zero Trust: Identity-first and least-privilege access.
  • Cloud Security: CSPM, workload protection, secrets management.
  • Data Protection: Encryption, privacy-by-design, compliance.
  • AI Security: Model risk, prompt security, data leakage prevention.
Operating Model

Governance & Operating Excellence

A federated governance model balancing enterprise control with team autonomy.

Governance Levers

  • Operating Model: Product-aligned, platform-enabled teams.
  • Standards & Policies: Technology, security, and compliance.
  • Metrics: DORA, value KPIs, engineering productivity.
  • Talent Governance: Skills taxonomy and career pathways.